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MSN: ray-0110@hotmail.com
skype: rayyan520
FACEBOOK: https://www.facebook.com/rayyanraka
TWITTER: https://twitter.com/RakaCups
E-mail: https://www.linkedin.com/in/ray-yim-05077969
E-mail: https://www.instagram.com/rakacups
E-mail: sales@rakacn.com
Contact Us

Name: Mr. Yan
Tel: +86-132 3589 4990
E-mail: sales@rakacn.com
Add: Xiangzhu Industrial Park, Xiangzhu Town, Yongkang city, Zhejiang, China
Skype: rayyan520
MSN: ray-0110@hotmail.com
whatsapp: +8613235894990
MSN: ray-0110@hotmail.com Skype: rayyan520 facebook: https://www.facebook.com/rayyanraka facebook: https://twitter.com/RakaCups sales@rakacn.com

FAQ

Q1. Are you a manufacturer or trading company?

We are a manufacturer which specialize in stainless steel drinkware industry.


Q2. What is your terms of packing?
A: Generally, we pack our goods in neutral white boxes and brown cartons. printing and customized gift box is acceptable .


Q3. What is your terms of payment?
A: T/T 30% as deposit, and 70% before delivery. We'll show you the photos of the products and packages 
before you pay the balance.

Q4. What is your terms of delivery?
A: EXW, FOB, CFR, CIF, DDU.

Q5. How about your delivery time?
A: Generally, it will take about 30 days after receiving your deposit. The specific delivery time depends 
on the items and the quantity of your order.

Q6. Can you produce according to the samples?
A: Yes, we can produce by your samples or technical drawings. We can build the molds and fixtures.

Q7. What is your sample policy?
A: We can supply the sample if we have ready parts in stock, but the customers have to pay the sample cost and the courier cost.

Q8. Do you test all your goods before delivery?
A: Yes, we have 100% test before delivery

Q9: How do you make our business long-term and good relationship?
A:1. We keep good quality and competitive price to ensure our customers benefit ;
2. We respect every customer as our friend and we sincerely do business and make friends with them.

Online service

MSN: ray-0110@hotmail.com Skype: rayyan520 sales@rakacn.com